Shipping Policy of Ezytopis
Effective Date: January 10, 2025
At Ezytopis, we aim to provide fast, reliable, and affordable shipping for our customers. Below is a detailed overview of our Shipping Policy, which outlines our shipping methods, charges, and guidelines. By placing an order with us, you agree to the terms of this policy.
1. Shipping Methods and Delivery Times
We offer a variety of shipping options to meet your needs. The estimated delivery times for each shipping method are as follows:
- Standard Shipping: Typically 5-7 business days within the United States.
- Expedited Shipping: Typically 2-3 business days within the United States.
- Overnight Shipping: Next business day delivery (available for certain locations).
Please note that delivery times are estimates and may vary depending on the destination, carrier delays, or other unforeseen factors.
2. Shipping Costs
Shipping costs are calculated at checkout based on the weight, size, and destination of your order. The shipping fee will be clearly displayed before you complete your purchase.
- Free Standard Shipping: We offer free standard shipping on orders over $50 (within the United States).
- For orders under $50, standard shipping fees will apply.
- Additional shipping fees may apply for expedited or overnight shipping options.
3. Processing Time
Orders are processed and shipped within 1-2 business days of receiving your order. Orders placed on weekends or holidays will be processed the next business day.
4. Shipping Address
Please ensure that your shipping address is accurate and complete. Ezytopis is not responsible for items that are lost or delayed due to incorrect or incomplete shipping information. If you notice an error in your shipping address, please contact us immediately at info@ezytopis.com to correct the information before your order is shipped.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment through the carrier’s website. Please allow up to 24 hours for tracking information to be updated in the system.
6. Shipping Restrictions
Currently, we only ship to destinations within the United States. For international orders, please contact us at info@ezytopis.com to inquire about shipping availability and rates.
7. Delays and Carrier Issues
While we strive to ensure timely delivery, we cannot be responsible for delays caused by third-party carriers (such as UPS, USPS, or FedEx) or external factors (e.g., weather conditions, natural disasters, or high volume seasons like holidays). In the event of a shipping delay, we will do our best to assist you in tracking your order and resolving the issue with the carrier.
8. Lost or Damaged Items
If your item arrives damaged or you believe it is lost during transit, please contact us within 7 days of receiving your order. We will assist you with filing a claim with the carrier and arrange for a replacement or refund, depending on the situation.
- Damaged Items: Please keep the original packaging and take photos of the damage for verification purposes.
- Lost Items: We will work with the carrier to locate the lost shipment and provide a solution.
9. International Shipping
We currently do not offer international shipping through our website. However, if you are located outside the United States and would like to place an order, please reach out to us at info@ezytopis.com for more information on international shipping options and rates.
10. Order Pickup
At this time, we do not offer in-store pickup. All orders must be shipped to your specified address.
11. Contact Us
If you have any questions regarding our shipping policy or need assistance with your order, please feel free to contact us:
Ezytopis
315 Turner St, Beaufort, NC 28516, USA
Email: info@ezytopis.com
Phone: (252) 728-7300
This Shipping Policy is effective as of January 10, 2025. Ezytopis reserves the right to update or modify this policy at any time without prior notice.